Job Description
Description Job Summary: The Medical Device Sales Representative calls on physicians and discharge planners, winning patient referrals for Inogen. Works to increase marketplace adoption of Inogen products, while exceeding customer expectations and providing a consistently high level of service. The Medical Device Sales Representative is an Inogen product and clinical applications expert and operates in close collaboration with other Referral Development Managers and the National Sales Director to achieve corporate sales objectives.
Candidates must live in the Boston area. Responsibilities (Specific tasks, duties, essential functions of the job)
Referral Development Manager (RDM)- Procure new oxygen patient referrals to meet/exceed sales targets.
- Represent/promote Inogen product and services to referral community.
- Meet/exceed monthly sales call targets.
- Deliver/set up equipment when necessary.
- Keep detailed records of all sales activities and customer interactions.
- Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
- Maintain regular and punctual attendance.
- Comply with all company policies and procedures.
- Assist with any other duties as assigned.
Senior Referral Development Manager (RDM) In addition to items listed for Referral Development Manager (RDM),a Senior Referral Development Manager (RDM) may also be responsible for the following.
- Create and execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
- Act as liaison to other departments representing Referral Development Manager's.
- Ensure team members are adhering to standard operating procedures and retrain as necessary.
- Make independent decisions to help guide and instruct other RDM's.
Knowledge, Skills, and Abilities - Excellent presentation skills required.
- Oxygen referral experience with proven track record required.
- Must be a self-starter and deliver results with limited oversight.
- Experience working with the 65+ demographic a plus.
- Proven track record of successful team participation is required.
- Successful experience in identifying new referral opportunities desired.
- Must have strong work ethic.
- Excellent oral and written communication skills required.
- Attention to detail is required.
- Effective conflict resolution.
- Analytical & problem-solving skills & ability to multi task.
- Solutions-oriented problem solver.
- Excellent planning, communication and organizational skills.
Qualifications (Experience and Education)
Level I RDM
- Associate degree in Sales, Technical, Business, Clinical, or related field of study, preferred.
- Clinical background/licensure (RT, RN), preferred.
- 2-3 years medical referral sales experience, required.
- Basic knowledge/proficiency in Microsoft Office, required.
- A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
Level II Sr. RDM
- Clinical background/licensure (RT, RN), preferred.
- Associate degree in Sales, Technical, Business, Clinical, or related field of study, required.
- 3+ years medical referral sales experience, required.
- Intermediate knowledge/proficiency in Microsoft Office, required.
- A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Physical Job Demands Job Classification/Family - Administrative The physical job demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequency Code: The following abbreviations denote the frequency an activity is performed daily. N = Never (0 hours) O = Occasionally (>0 hours and <3 hours) F = Frequently (<3 Hours and <5 hours) C = Continuously (>5 hours) Physical Demands Frequency of demands during Essential functions Code Code Code Sitting
C
Kneeling
O
Carrying
O
Standing
F
Crawling
N
Reaching:
O
Walking
F
Climbing
N
Above Shoulders
O
Bending
O
Balancing
N
At/Below Shoulders
O
Stooping
O
Finger movement (repetitive)
F
Oral communication, clear speech
C
Squatting
O
Pushing
O
Seeing (far/near)
F
Pulling
O
Hearing acuity
F
Object Manipulation Code Fine Manipulation
F
e.g., writing, typing, picking up a paper clip, page turning
Simple Grasp
F
e.g.; turning a doorknob, picking up an object <5 lbs., phone
Firm Grasp
F
e.g., Lifting and handling objects >5 lbs.
Lifting Weights/Pounds Below Waist Waist/ Chest Above Shoulder Examples of Objects Up to 10
F
F
O
Office supplies, laptop, ream of paper
11-25
O
O
O
26-50
O
O
O
Box of material
51-75
N
N
N
76-100
N
N
N
Over 100
N
N
N
May be exposed to the following conditions:
Environmental Conditions
Indoor, electrical hazards, slippery surfaces, travel to other Inogen facilities, potential ergonomic hazards
Safety equipment/attire
Clerical equipment Inogen
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