Job Description

Under the supervision of Housing Supervisor, the Housing Navigator will be responsible for curating and upholding relationships with community partners including but not limited to landlords and property management. The Housing Navigator will schedule meetings with property managers regarding openings, tenant issues and payment plans. Additionally, the Housing Navigator is responsible for scheduling and facilitating any appointments necessary for a youth to move into community housing, assist the Housing Supervisor with One Home referrals, youth assessments, client data collections, documentation, file maintenance, reporting maintenance issues and ensuring that the program is facilitated in a manner that meets Urban Peak’s mission.

Housing Navigators will work with youth at either the Shelter, Drop in Center or a housing program. This position will ensure that interactions, interventions, and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff. 

Who You Are:  

• A High School Diploma or equivalent with a minimum of three (3) years full-time of experience working high-risk youth or a bachelor’s degree in social work, psychology or human services or a related field AND a minimum of one (1) year of experience working with youth 
• Lived experience reflective of the youth we serve encouraged but not required.
• Experience working with community landlords and transitional housing programs preferred.
• The ability to connect well, work effectively and communicate in a culturally responsive manner with a diverse youth population.
• An understanding of trauma informed interactions and/or a willingness to learn and adopt this approach.
• Data collection and the ability to maintain accurate and thorough client files and HMIS database.
• Skill in operating office equipment, and excellent oral and written communication skills.
• Able to function as a member of an interdisciplinary team and work with collaborating agencies.
• Ability to be insurable as a driver on Urban Peak’s auto liability policy to transport youth using an Urban Peak vehicle and an approved personal vehicle
• Ability to pass both federal and state background checks and a pre-employment TB Screening.

What You Will Do:  

• Stays up to date with community housing options, waitlist, and openings
• Conducts and/or assists with housing searches, housing orientations, housing inspections, lease-ups, and coordinate unit turns, move-out inspections (as appropriate)
• Assists participants individually and in groups with completing housing applications either in the office or in the community.
• Assist clients referred through OneHome with navigating systems required for housing placement
• Meets with clients to review market rate, affordable/tax-credit, and subsidized rental options
• Serves as a liaison between landlord/property owners, community members, and service providers to help facilitate ongoing supportive services.
• Helps facilitate the relocation process as needed including identifying new units and completing all necessary forms for relocation
• Accurately document all services including assessments, pre-lease, lease up, and any other necessary case notes, and specific services received by clients in HMIS.
• Collect and maintain accurate data on an ongoing basis.
• Maintain clear and effective communication with other staff regarding clients. 
• Work to ensure client confidentiality.
• Complete thorough intakes as needed in a manner that begins to establish comfort and trusting relationships
• Contracts with youth and other involved persons in facilitating the youth’s exit from street life.
• Maintain close communication with supervisor regarding daily operations of the program

What We Offer:  

• Salary : $24.02
• Schedule: Monday through Friday 8:00am to 4:30pm
• 100% Employer paid Medical and Dental plans with Buy-Up Plans Available
• Vision Plan
• Flexible Spending Plan – Health & Dependent Care
• Accident Coverage | Critical Care & Hospitalization Ancillary Plan
• Employer paid Basic Life and AD&D
• Employee Voluntary Life Insurance
• Employer paid Short-Term and Long-Term Disability
• Colorado Paid Famli Leave Private Plan – Employee / Employer Split @ 50%
• 403(b) Retirement Plan with 2% Agency Match
• Employer paid RTD Eco Pass
• 10 Paid Holidays
• 48 hours Paid Sick Time 
• 120 hours of Vacation to start on an accrual basis
• Robust Employee Assistance Program
• Second Language pay differential
• Staff support for lateral growth through training and mentorship

Who We Are:  

Founded in 1988, Urban Peak is the only non-profit organization in Denver that provides a full convergence of services for youth ages 15 through 24 experiencing homelessness or at imminent risk of becoming homeless. Our goal is to meet youth where they are and to provide them with the assistance and support, they need to become self-sufficient or obtain the necessary services they need to exit a life on the streets. 

Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status. 

The Denver Urban Peak embraces diversity and considers all qualified candidates that have an interest in the non-profit sector. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, HIV/AIDS status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage all candidates to apply. 

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