About Salem Stones
Salem Stones, a family-owned granite memorials distributor since 2006, takes pride in building strong relationships with both our customers and employees. In an industry that honors loved ones, we value the personal connections that ensure superior customer service and employee satisfaction.
As a Tier 2 Customer Service Representative, you will be the go-to contact for our customers, delivering solutions with professionalism and empathy. Guided by our customer experience mission statement, you’ll leverage product expertise and strong communication skills to assist customers quickly and accurately, helping them create meaningful memorials.
Success in this role requires initiative, ownership, and exceptional follow-through to resolve customer inquiries and deliver a world-class experience.
This role is primarily remote but may require occasional travel to either our Obetz, OH or Elberton, GA locations for training.
Join a high-performance team dedicated to supporting customers and employees alike. At Salem Stones, we foster a culture of care and excellence.
Salem Stones is an equal opportunity employer.
Ready to make an impact? Apply today!
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