Job Description

Job Ad for Pattern Promotions Job Position: Call Center Customer Service Agent Location: Columbus, OH Salary: $34,000 - $43,000 per year Job Type: Full-time About Us Pattern Promotions is a dynamic and rapidly growing company dedicated to providing exceptional branding and promotional services to businesses of all sizes. We pride ourselves on our commitment to customer satisfaction and are known for our innovative approach and vibrant company culture. Join our team and be part of a company that values excellence, teamwork, and creativity. Job Description We are is looking for a Call Center Customer Service Agent to handle inbound and outbound calls, assist customers with inquiries, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset. Responsibilities

• Answer incoming calls and respond to customer inquiries in a professional manner.
• Assist customers with orders, product information, and issue resolution.
• Document customer interactions and update records in the system.
• Maintain a positive and empathetic attitude toward customers at all times.
• Work closely with other departments to resolve customer concerns.
• Follow company procedures and guidelines to ensure high-quality service.

Skills & Qualifications

• High school diploma or equivalent required.
• Previous call center or customer service experience preferred.
• Strong communication and active listening skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Basic computer skills and ability to navigate software applications.

Benefits

• Competitive salary within the industry
• Health, dental, and vision insurance
• Paid time off, including vacation and sick days
• 401(k) plan with company match
• Professional development and training opportunities
• Supportive and collaborative work environment

If you’re ready to be part of a passionate and supportive team at Pattern Promotions, apply today to start making a difference in the customer experience!

Job Tags

Full time,

Similar Jobs